CORONAVIRUS: Sharing the difficulties

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Following the ministerial decree of Saturday March 14, 2020 with immediate action , the majority of Points Relais ® merchants had to close their shop until April 15, 2020.

Even if certain merchants are authorized to remain open because of their activity: food stores, service stations, tobacconists or press… these players must remain focused on these so-called “essential” services and our transport provider Mondial Relay does not wish increase the number of visitors to these shops through its activity.

As a result, we can no longer offer our customers free delivery to Point Relais.

However, in order to offer the best possible service in these difficult times, we have decided to only charge home Colissimo shipments up to 50% of their actual cost.

In the hope that you will understand our difficulties and appreciate our efforts, we wish you and your loved ones to get through these times in the best possible way.

The NivOmatic team

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